My 50k reads as "excluded from results" HELP

Unfortunately my 50k event Cloudland Canyon 50k came up short by 1km on Coros. Other runners (

) who ran the same course had an almost spot-on 50k reading on their gps. Would you consider allowing this to count for my M7 50k? Josh Wolter's Results

I ran the same race. log onto strava on a desktop browser and let strava correct the distance.